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Delivery

We currently offer delivery to to Hong Kong thru 
  • S.F. Express/Hong Kong Post at HK$130* per order OR
  • face-to-face pick up at tsim sha tsui or hung hom MTR stations FREE OF CHARGE (exact time and location to be confirmed)

S.F. Express/Hong Kong Post
  • After order confirmation the delivery normally takes place to addresses in Hong Kong (excluding outlying islands) within 3-5 days (except for customized orders*)
  • For customers living on outlying islands, we can only deliver to the nearest port.
  • We will email you the tracking number once the item is being shipped.  
  • S.F. Express may request additional surcharge from you for certain locations. 
*Customized orders may take approximately from 20 days to a month. Due to the unique nature of the  customized products, please understand that there may be time delay in  production and delivery. Delivery charge for customised orders depends on the size and weight of the item. Please contact us directly. 

Things to note
  • Please check your items carefully and let us know if you have any issues with your purchase upon delivery.
  • If you find any problem with your new purchases within three days of delivery, you can contact us at shop.woodwood@gmail.com or WhatsApp +(852) 5528 9100.  Please provide a photo to us.  Kindly note that, we operate a refund, return or exchange policy for for faulty goods. 

P.S.  For overseas shipment, please contact us directly and we will try our best to arrange.